Last modified: January 27, 2026
Privacy Policy
1. Scope of This Policy
This Privacy Policy applies to information collected through the Services, including when you visit our website, create an account, complete assessments, interact with content, or otherwise engage with the platform.
This Policy does not apply to third-party websites, services, or applications that may be linked from the Services. We are not responsible for the privacy practices of those third parties.
2. Information We Collect
2.1 Information You Provide Directly
You may provide information to us when you:
Create an account
Complete assessments or questionnaires
Enter profile or preference information
Contact us or submit inquiries
Participate in surveys, beta programs, or feedback requests
This information may include your name, email address, login credentials, responses to assessments, and other information you choose to provide.
2.2 Information Collected Automatically
When you access or use the Services, we may automatically collect certain information, including:
IP address
Browser type and device information
Operating system
Usage data such as pages viewed, features used, and interaction timestamps
Log files and diagnostic data
2.3 Information We Do Not Intentionally Collect
VITALS does not intentionally collect sensitive personal information such as medical or health data, biometric identifiers, genetic data, or information related to diagnosis or treatment. The Services are not designed for clinical, therapeutic, or medical use.
3. How We Use Information
We use information we collect for the following purposes:
To provide, operate, and maintain the Services
To personalize experiences and generate insights intended to support reflection and learning
To process and manage user accounts
To improve and develop new features
To communicate with you about the Services, including updates and support
To monitor usage, analyze trends, and ensure platform security
To comply with legal obligations and enforce our Terms of Service
VITALS does not use personal information to provide medical, legal, or financial advice.
4. Automated Processing and Insights
Certain features of the Services may use automated systems, including algorithms or AI-assisted tools, to generate insights, summaries, or frameworks based on user-provided information and platform interactions.
These insights are intended solely to support self-reflection and personal understanding. They are not decisions, predictions, diagnoses, or directives, and users remain fully responsible for how they interpret or act on any information provided. Users may choose to disregard, challenge, or stop using such insights at any time.
5. Data Ownership
VITALS does not claim ownership of your personal information or assessment responses. You retain all rights to your personal data, subject to the limited rights necessary for us to operate, maintain, and improve the Services as described in this Privacy Policy and our Terms of Service.
6. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
6.1 Service Providers
We may share information with third-party service providers that perform services on our behalf, such as hosting, analytics, customer support, and security. These providers are authorized to use information only as necessary to perform services for us and are subject to confidentiality obligations.
6.2 Legal and Compliance Obligations
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, users, or the security of the Services.
6.3 Business Transfers
If VITALS is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to support essential site functionality and to understand how users interact with the Services so we can improve performance and usability. These technologies may include essential cookies and analytics-related cookies.
You can control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of the Services. As the platform evolves, we may implement additional cookie management tools or notices.
8. Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have rights under applicable U.S. privacy laws, including the California Consumer Privacy Act (as amended by the CPRA) and similar laws in Virginia, Colorado, Connecticut, and Utah.
These rights may include the right to:
Know what personal information we collect and how it is used
Request access to or deletion of your personal information
Correct inaccurate personal information
Opt out of certain processing activities where applicable
We will not discriminate against you for exercising your privacy rights. Requests may be submitted using the contact information in Section 11, and we may need to verify your identity before responding.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain aggregated or de-identified information without limitation.
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: