Last modified: January 27, 2026
Terms of Service
1. The VITALS Platform
VITALS provides an educational and informational platform focused on self-awareness, reflection, and personal development. The Services may include self-assessment tools, personalized insights, frameworks, content, and other features intended to support learning and reflection.
VITALS is not a medical, therapeutic, clinical, legal, or financial service. The Services do not diagnose, treat, prevent, or cure any condition, and do not provide professional advice of any kind.
2. Eligibility and Account Registration
You must be at least 18 years old to use the Services. By accessing or using the Services, you represent and warrant that you meet this requirement.
If you create an account, you agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account and must notify us promptly of any unauthorized access or use.
3. Permitted Use and Restrictions
Subject to these Terms, VITALS grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your personal, non-commercial use.
You agree not to:
Use the Services for unlawful, deceptive, or harmful purposes
Reverse engineer, scrape, extract, or misuse the platform, models, or content
Use the Services to train or develop competing products or systems
Interfere with the security or operation of the Services
Access accounts or data that do not belong to you
Present insights generated by the Services as professional advice or guarantees
We may suspend or terminate access if these Terms are violated.
4. User Content and Data
You may provide information, responses, or other content through the Services (“User Content”). You retain ownership of your User Content.
By using the Services, you grant VITALS a limited, non-exclusive, royalty-free license to use, process, store, and analyze User Content solely for the purpose of operating, maintaining, and improving the Services, including generating insights for you.
Our data practices are described in the Privacy Policy, which is incorporated into these Terms by reference.
5. Automated Insights and Non-Reliance
Certain features of the Services may generate insights, summaries, or frameworks using automated systems, including AI-assisted tools.
These outputs are provided for informational and reflective purposes only. They are not decisions, predictions, recommendations, diagnoses, or instructions.
You acknowledge and agree that:
You are solely responsible for how you interpret or use any insights
The Services are not a substitute for professional judgment
VITALS does not guarantee accuracy, completeness, personal growth, behavioral change, clarity, or outcomes of any kind
Your use of the Services is voluntary and at your own discretion.
6. Intellectual Property
All content and materials provided by VITALS, excluding User Content, including text, graphics, logos, software, and platform design, are owned by or licensed to VITALS and protected by intellectual property laws.
You may not copy, modify, distribute, or create derivative works from the Services without prior written permission.
7. Third-Party Services
The Services may include links to or integrations with third-party services. VITALS does not control and is not responsible for third-party content, services, or practices. Use of third-party services is at your own risk and subject to their terms.
8. Suspension, Termination, and Data Handling
You may stop using the Services and delete your account at any time.
We may suspend or terminate your access if we believe you have violated these Terms or if continued access could harm the Services, other users, or VITALS.
Upon account termination, we will handle your data in accordance with our Privacy Policy. Subject to legal or operational requirements, personal data may be deleted or de-identified after termination. Certain data may be retained as required by law or for legitimate business purposes.
9. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITALS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
VITALS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR EXPECTATIONS.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VITALS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.
IN NO EVENT SHALL VITALS’ TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU, IF ANY, TO USE THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless VITALS and its officers, directors, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the Services or violation of these Terms.
12. Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration, rather than in court, except that either party may bring claims in small claims court if eligible.
Arbitration will be conducted on an individual basis. You agree that you may bring claims against VITALS only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative action.
This arbitration agreement is governed by the Federal Arbitration Act.
13. Governing Law and Venue
These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles, except as preempted by federal law.
14. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted with a revised “Last Updated” date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
15. Entire Agreement and Severability
These Terms and the Privacy Policy constitute the entire agreement between you and VITALS regarding the Services. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.